Rated Emergency Response System

VPI Voice Print International, Inc. world leader in developing innovative products, integrated emergency voice recording and workforce optimization (WFO) solutions provider for public safety emergency services, government agencies, security companies, first responders, and the world many other organizations, has announced that VPI EMPOWER 911 - his recording of the next generation of emergency and follow the voice WFO - won the prestigious 2009 Products of News of Public Safety Communications (PSC), monthly, published by Elsevier Public Safety on behalf of the Association of Chief of Public Safety Communications (APCO) International.

In August 2009, more than 350 companies exhibited their products at the 75th Annual APCO Conference & Exposition in Las Vegas. Before the conference exhibitors, the PSC was invited to submit a description of their new products for review and evaluation. Forty-three products were presented, reviews and evaluations of established exposure, and after a careful review, the PSC staff and Editorial Advisory Board selected VPI EMPOWER 911 as one of the 15 most innovative products year 2009.

An examiner who is a former director liked the PSAP IPV quality reviews of Appeal, noting, "a supervisor VPI QUALITY PSAP can use to search for factors simultaneously. For example, if the department's policy is a 9-1-1 call taker to stay on the line for any call, VPI can scan the types of incidents during which lasted for an exceptionally short period 9-1-1 call duration. Although logical explanations can be found for a break, a supervisor or manager may have VPI automatically scan for such events and then reviewed the records of calls to determine if the call was handled properly. "

VPI has introduced its improved analysis VPI EMPOWER 911 after emergency voice recording, quality assurance and coaching tools in May 2009. It has since been recognized by industry experts and users, the industry's most innovative tools that provides NG9-1-1 ready to record, analyze, evaluate and improve considerably the quality of emergency call taker dispatcher and communications, while reducing costs and staff turnover.

"VPI is delighted to be recognized for its technical excellence and a unique perspective on the needs of emergency communication centers," said Mike Mercadante, CTO and vice president of product management for VPI. EMPOWER VPI 911 is the only solution designed to assist public safety agencies of all types and sizes to be well prepared for the NG9-1-1 the new standards, including multimedia recording unified, precise assembly of evidence for investigations, and channels of communication through improved quality. Therefore, we are witnessing a huge demand for this solution. Our customers can now proactively manage their communication objectives of emergency at a speed substantially improved and precision. "

EMPOWER 911 VPI enables reliable recording emergency voice analog signals, digital and VoIP phones and radios, video screen capture and data conversion seamlessly between voice and data types. The solution offers maximum security with rights management access strong encryption of data, file tattoo, and complete audits of user access. With VPI screen analysis of new technology, first responders can capture data on incidents directly from the CAD screen and tag call records to quickly locate and assess the most serious forms of events, comply with the requirements and ensure that response personnel Emergency communicate quickly and accurately. key calls or incidents can be automatically identified and selected for evaluation based on the type of incident and other criteria. VPI customers are preparing to use the module after quality assessment for monitoring and analysis of T.